Free Secret Shopping Tool

Reveal Follow Up Failures Inflating Your Time on Market

Create phantom leads in seconds to see what’s really happening on site.
Matthew Youngerman
General Manager, Bozzuto
Why Secret Shop Your Properties?

Go Beyond Surface-Level Metrics

Uncover Real Performance

Bypass misleading CRM engagement scores

Expose Communication Breakdowns

Identify nuanced follow-up failures

Quantify Lost Revenue

Track how slow responses impact leasing velocity

Why Secret Shop Your Properties?

How it Works in 60 Seconds

Create Phantom Lead

Submit Lead to Your Property

View Follow Up Report

What You’ll Get

View response times across call, text, and email channels

Easily find missed follow up opportunities

Get tangible reports you can use to train leasing

FAQ’s

Is it really free?

Yes. Track up to 3 properties at no cost.

How do phantom leads get generated?

Our software has an email client built in which can create unique emails and phone numbers instantly. These can be used for 30 days and are meant solely to track incoming communication to them.

How does it work?

We generate a realistic prospect profile with:

  • Randomized, believable name
  • Working email address
  • Functional phone number


Our system automatically tracks all inbound communication, providing a transparent view of your team's follow-up sequence.

How do I get started?

Click here to set up an account.

Is it really anonymous?

100% anonymous and untraceable to your actual leads.